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  • #112654 |
    Participant
    7 Posts

    Hi, I purchased a starter version yesterday, till now received no confirmation and second license for second pc from you, tried to contact you (“support..” and “priority…” mail), 3 times my mails ,  using mail adress given at purchase (khdks@poczta.onet.pl) and at registration here, were rejected as “junk”!!! I do not think this is the right way…

     

     

    #126566
    Administrator
    3028 Posts

    Hello Konrad, I apologize for the delay, I already sent you an email with second license.

    Mark
    StrategyQuant architect

    #126568
    Participant
    7 Posts

    Hello Mark, thanks for reply, but I still do not have the second license, pls mail! (khdks@poczta.onet.pl)

    Konrad

    #126589
    Participant
    7 Posts

    Hello Konrad, I apologize for the delay, I already sent you an email with second license.

    Hello Mark, sorry to say the same again and again, but after 3 days I still do not have the second license, please check and mail me one.

    Konrad

    #126593
    Administrator
    3028 Posts

    please check your email if the message from me is not in the SPAM. I sent you the license once again also using forum message.

    Mark
    StrategyQuant architect

    #126919
    Customer
    902 Posts

    Hi Mark,

     

    I tried to send you a private message yesterday via the forum messaging but it said you were not accepting messages.

     

    Should I try again or send an email?

     

    Thanks,

     

    Mike

    #143959
    Participant
    1 Posts

    Hi there,

    how can I have an access (for downloads…) to  this forum?

    I am a full version SQ owner. It has been bought in CZ from Finakademie.

    http://finakademie.cz

     

    Thanks

    Cochtan

    #144036
    Moderator
    2349 Posts

    Hello,

     

    you need to upgrade permissions in the client portal here https://strategyquant.com/clientportal for the email address used to register into our forum. Let me know if any problems

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