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Loading html file from MT4 Report causes Program to Freeze

8 replies

jason234

Customer, bbp_participant, community, sq-ultimate, 17 replies.

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7 years ago #116154

Hi,

Trying to load reports create from mt4 tester from 2003 – current into Quant Analyzer but program crashes or freezes up,

when changing between tab options and if I try to load more than 4 separate reports the program stops responding. 

I increase my RAM settings using Xmx80g but still program freezes, is there any solution to this issue?

 

J.

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tomas262

Administrator, sq-ultimate, 2 replies.

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7 years ago #140907

Hello, can you attach the report or send to [email protected]? We can test it. Better to ZIP the file

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jason234

Customer, bbp_participant, community, sq-ultimate, 17 replies.

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7 years ago #140910

Hi,

Just send you the files

J.

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tomas262

Administrator, sq-ultimate, 2 replies.

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7 years ago #140927

Hello Jason,

 

I see those file being around 300 MB. I tried to load 2 of them successfully with default QA settings. What is your PC specs? Do you use version 4.20.1 ?

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jason234

Customer, bbp_participant, community, sq-ultimate, 17 replies.

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7 years ago #140930

Hi,

 

I am using version 4.20.1 and my computer is a i5 with 128GB of ram using windows7 pro

 

J.

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tomas262

Administrator, sq-ultimate, 2 replies.

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7 years ago #140937

Hello,

 

I managed to load all reports one by one (not all at once) and create a portfolio. Does QA also freezes for you when you load one by one?

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jason234

Customer, bbp_participant, community, sq-ultimate, 17 replies.

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7 years ago #140960

Hi,

 

I am able to load 1 by 1 but the issue is once I get all 4 or 5 of them into the program, the program freezes completely after changing any options!

Is there a way to fix this?

 

J.

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jason234

Customer, bbp_participant, community, sq-ultimate, 17 replies.

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7 years ago #141009

Hi,

 

Still waiting for your reply!

 

Thanks

J

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tomas262

Administrator, sq-ultimate, 2 replies.

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7 years ago #141014

Hello,

 

I have forwarded your issue to developers. They will look into it what can be done to improve performance

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