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Forums>Quant Analyzer (formerly named EA Analyzer)>General Discussion>Loading html file from MT4 Report causes Program to Freeze

  • #116154 |
    Customer
    17 Posts

    Hi,

    Trying to load reports create from mt4 tester from 2003 – current into Quant Analyzer but program crashes or freezes up,

    when changing between tab options and if I try to load more than 4 separate reports the program stops responding. 

    I increase my RAM settings using Xmx80g but still program freezes, is there any solution to this issue?

     

    J.

    #140907
    Moderator
    2349 Posts

    Hello, can you attach the report or send to support@strategyquant.com? We can test it. Better to ZIP the file

    #140910
    Customer
    17 Posts

    Hi,

    Just send you the files

    J.

    #140927
    Moderator
    2349 Posts

    Hello Jason,

     

    I see those file being around 300 MB. I tried to load 2 of them successfully with default QA settings. What is your PC specs? Do you use version 4.20.1 ?

    #140930
    Customer
    17 Posts

    Hi,

     

    I am using version 4.20.1 and my computer is a i5 with 128GB of ram using windows7 pro

     

    J.

    #140937
    Moderator
    2349 Posts

    Hello,

     

    I managed to load all reports one by one (not all at once) and create a portfolio. Does QA also freezes for you when you load one by one?

    #140960
    Customer
    17 Posts

    Hi,

     

    I am able to load 1 by 1 but the issue is once I get all 4 or 5 of them into the program, the program freezes completely after changing any options!

    Is there a way to fix this?

     

    J.

    #141009
    Customer
    17 Posts

    Hi,

     

    Still waiting for your reply!

     

    Thanks

    J

    #141014
    Moderator
    2349 Posts

    Hello,

     

    I have forwarded your issue to developers. They will look into it what can be done to improve performance

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