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Forums>StrategyQuant>Application Support>Config file error message

  • #114341 |
    Participant
    1 Posts

    All of a sudden my EA Wizard is not working. I cannot edit my existing files and even when I try creating a new one from scratch I keep getting the following message on a pop-up:

     

    “An internal error occurred.

     

    The Strategy Editor configuration file is invalid. Please contact our support team.”

     

    I have tried running both the update and reinstalling from scratch but the same error persists.

     

    The installation directory is C:\EAWizard and has full permissions.

     

    Anyone have any idea what is going on?

     

    Many thanks

     

    Andy

    #133541
    Mark Fric
    Administrator
    1182 Posts

    this error means that the config file of EA Wizard is corrupted.

     

    But reinstallation should fix this problem, if it doesn’t it means it wasn’t able to update some files.

    Please try to delete EA Wizard from your computer first, and then make normal installation. It must work.

    Mark
    StrategyQuant architect

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