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QuantAnalyzer computes a different HWID

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nico1969

Customer, bbp_participant, community, 9 replies.

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5 years ago #114628

Hello,

 

I bought a pro licence and installed QuantAnalyzer on 1 PC. Everything was going OK until today. Now it computes a different HWID and the licence key does not work anymore.

I logged into the client area and saw it’s possible to reset HWID, but only for a limited number of times. I haven’t change PC and I don’t want to use one reset out of what is allowed.

Can you please fix that problem?

Do you have a mail or anything more private for licence issues?

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tomas262

Administrator, sq-ultimate, 684 replies.

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5 years ago #134847

Hello nico. Sure, send me a request to support@strategyquant.com. I can do a reset for you of course.

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