Q Terms Of Use
Q Terms
Effective from 6. 10. 2026
These licence and service terms (“Q Terms”) govern your access to and use of Q by StrategyQuant (the “Q”) and constitute a legal agreement between the company StrategyQuant s.r.o., with its registered seat at Korunní 2569/108, Vinohrady, 101 00 Praha 10, Czech Republic, ID No. 04000498, VAT ID CZ04000498, registered in the commercial register by the Municipal Court in Prague, file No. C 241239 (“Company” or “we” or “us”) and the user (“User” or “you”).
- GENERAL PROVISIONS
- What is Q? Q is an artificial-intelligence service (defined more in Section 2.1) provided by us that is available within, or connected to, one or more of our software products and online services, such as StrategyQuant X, AlgoCloud, QuantAnalyzer or QuantDataManager (each a “Product“) and licence for it (the “Licence”). The Products in which Q is currently available are listed at https://strategyquant.com/q-ai-assistant/#connected-products We may make Q available in further Products or cease to make it available in a particular Product.
- Relationship to Product Terms. Your use of each Product is governed by the licence and service terms applicable to that Product (the “Product Terms“); for StrategyQuant X these are currently the SQ Licence and Service Terms available at https://strategyquant.com/wp-content/uploads/2026/07/SQ_License_and_Service_Terms.pdf. The Product Terms govern the contractual relationship with the User and all capitalized terms, unless defined in the Q Terms, have the meaning defined in the Product Terms. Anything not stated in these Q Terms is governed by the provisions of the Product Terms, in the event of a direct conflict, this version of the Q Terms takes precedence.
- Q Terms conclusion. These Q Terms are intended for the use of Q available within the Products and are concluded at the moment you consent to them, typically when enabling Q.
- THE Q
- The Q. The Q means the artificial‑intelligence and machine‑learning functionality made available within the Products, including functionality built on large language models (“LLMs”) run by third‑party providers, which generates, transforms, summarises or analyses content from the prompts and inputs you submit, and the interfaces and supporting services through which we deliver it. The models applied to your requests are chosen by us, save where a Product lets you select a model yourself or connect your own provider account; the position of those providers and the terms governing them are set out in Section 2.4. We do not use your prompts, inputs or outputs to train AI models.
- Beta/reliability. Q may be beta and subject to change. Outputs can be inaccurate, incomplete or outdated; always review them before use.
- Operational logging. To operate, secure and troubleshoot Q, we temporarily log your prompts, system responses and related technical metadata. These logs are access-restricted, used only for operation/security/troubleshooting, and are deleted after 30 days (unless reasonably extended to handle an incident or to comply with law). No opt-out is available. We do not use these logs to train or improve models. Further information on how we process personal data in connection with Q, including legal bases and retention periods, is set out in our Privacy Policy.
- Third‑party AI providers. By default, Q runs on models operated by third‑party providers, which we access through our own accounts, either directly or through intermediary routing services. We transmit your prompts to them only to generate the response; they act as our processors or sub‑processors under written data protection terms, and those terms do not permit them to use your content to train their models. They may process a limited amount of data as controllers for security, abuse prevention and legal compliance purposes, as described in our Privacy Policy. Where a Product allows you to select an optional model or to connect your own provider account, that provider acts on its own behalf as a separate controller, and its terms and privacy policy govern the content you submit to it. Our current default providers, including any routing services, the countries in which they process data, the safeguards applying to transfers outside the EEA and the applicable retention periods are listed in our Privacy Policy.
- Ownership of your content. As between you and us, you retain ownership of your prompts and the outputs you lawfully generate. You grant us a limited licence to host, process and transmit your prompts/outputs solely to provide and secure Q as described in this Section 2. We may use aggregated usage data that does not include your prompts, inputs or outputs, such as the features used and Credits consumed, to operate and develop our Products.
- Sensitive and third-party data. Do not submit special-category data, personal data of third parties or confidential information. You are responsible for ensuring you have the right to input any content and for complying with applicable law when you use Q.
- No investment or professional advice. Outputs generated by Q are for information only and do not constitute investment, financial, legal, tax or other professional advice. You are solely responsible for validating any outputs and for how you use them, including any trades or other decisions you make based on them. Q is based on predictive and probabilistic models; their accuracy, completeness and timeliness cannot be guaranteed. We accept no liability for any loss or damage arising from your reliance on AI outputs or your use of Q.
- Abuse of Q. You must not use Q in any way that violates applicable law, including to commit, facilitate, or attempt any unlawful or criminal activity, or for any other unlawful purpose. We may suspend or terminate access where we reasonably suspect misuse.
- Functionality and compatibility. Q runs within the Products and requires a registered User account, access to a Product in which Q is available, a Balance and an internet connection. It does not work offline. The supported versions of the Products and operating systems are listed at https://strategyquant.com/q-ai-assistant/. Prompts are processed on the servers of the model providers referred to in Section 2.4, so the availability of individual models depends on those providers and models may be added, changed or withdrawn. Outputs are provided and can be exported in the formats listed at https://strategyquant.com/q-ai-assistant/pricing#sessions-output. Access is limited by authentication and by your Balance; no other technical protection measures apply. We provide updates to Q for as long as these Q Terms are in effect.
- CREDITS
- Use of Q is measured in credits (“Credits”). A Credit is a unit of account used solely to measure your use of Q. Credits are consumed according to the actual use of computing resources by each action, which depends in particular on the complexity of your request, the length of inputs and outputs and the AI model used to process it. We select the model for each request at our discretion, with the aim of balancing quality and cost. The numbers of Credits stated for actions in the Products or on our website are indicative estimates or ranges only. Credits cannot be exchanged for money.
- Conversion Rate. The number of Credits consumed by an action reflects the costs charged to us by the providers of the AI models and other third‑party services used to perform it, converted into Credits at a rate set by us (the “Conversion Rate”). Because these costs depend on the course of each request, the number of Credits an action will consume cannot be determined in advance. Changes in the prices charged by those providers are reflected in the number of Credits consumed without prior notice. Changes to the Conversion Rate are governed by Section 3.3. Changes to the price of Credits and to the Allowance of a Plan are governed by Section 3.4.
- Changes to the Conversion Rate. We will not increase the Conversion Rate without notifying you at least 30 days in advance by email and in your account. An increase applies to Credits already in your Balance only after that period has elapsed; a reduction applies immediately. If you are a consumer and do not accept an increase, you may within that period request a refund of the price you paid for the unused Purchased Credits in your Balance; Plan, Welcome and Bonus Credits are not refunded. Refunds are made in accordance with Section 3.6. Where we change the model used for a given type of action so that the action permanently consumes more Credits without a corresponding improvement in its quality or scope, this Section applies as if the Conversion Rate had been increased.
- Price List. The number of Credits according to the Plan (see below) and the price of Purchased Credits are always specified in the Price List (the “Price List”). Changes to the Price List or Allowance of a Plan take effect no earlier than the beginning of the billing period following our notice; we will notify you at least 30 days in advance and you may cancel the Plan before the change takes effect.
- Prices, payment and taxes. Prices are stated in the Price List and exclusive of VAT and other applicable taxes. The applicable tax is determined according to your country of residence and, where relevant, your tax status, and is added at checkout; before you place your order you are shown the total price including all taxes, and you will not be charged more than that amount. If you are a business customer and provide a valid VAT identification number, the purchase may be invoiced without VAT where the reverse‑charge mechanism applies. Where no VAT or similar tax applies to your purchase, the price stated in the Price List is the total price. If a payment is reversed, charged back or refunded, we may remove the corresponding Credits from your Balance and, where those Credits have already been consumed, suspend your access to Q until the amount has been settled.
- Payment processing. Payments for Plans and Purchased Credits may be processed by a third‑party payment provider acting as our authorised reseller and merchant of record. Where this is the case, the provider is identified at checkout, it concludes the purchase with you and issues the tax document for it, and its terms, made available to you at checkout, govern the payment transaction itself. This does not affect these Q Terms or the Product Terms, which continue to govern your use of Q and your Credits. We remain responsible to you for Q and for your Credits regardless of who processed the payment, and a withdrawal under Section 3.15 or a claim under Section 3.16 is effective when notified to us. Any refund under those Sections is made through the same provider and, unless otherwise agreed with you, by the same means of payment you used.
- How Credits are obtained. Credits are added to your account balance (the “Balance”) as follows:
- Plan Credits. A fixed quantity of Credits (the “Allowance”) included in a paid subscription plan (a “Plan”) for each billing period, in the amount stated in the Price List for the relevant Plan. The Allowance for a billing period is added to your Balance once payment for that billing period has cleared.
- Purchased Credits. Credits purchased individually, with or without a Plan, at the Price List, in the increments and subject to the minimum quantity stated in our offer at the time of purchase.
- Welcome Credits. Where stated in our offer, the purchase of a Licence includes a one‑off quantity of Credits in the amount stated for the relevant Licence tier. Welcome Credits are granted free of charge as a benefit accompanying the Licence and no part of the price of the Licence is attributable to them. Where the Licence is paid in instalments, Welcome Credits are added in equal parts upon clearance of each of the first four instalments, or of each instalment where fewer than four are agreed; parts not yet added are not credited if the remaining instalments are not paid.
- Bonus Credits. We may grant Credits free of charge within promotional campaigns at our discretion. Bonus Credits create no entitlement to any future grant.
- Welcome Credits upgrade. If you upgrade your Licence to a higher tier, you receive Welcome Credits equal to the difference between the Welcome Credits of the new tier and those of your current tier, as stated in our offer at the time of the upgrade, added in equal parts with the first four instalments where the upgrade is paid in instalments. No Welcome Credits are granted on a change to a lower tier, and Welcome Credits already in your Balance are not withdrawn. We may discontinue Welcome Credits for new purchases and upgrades at any time. Welcome Credits already added to your Balance are not affected.
- A Plan is a subscription for a recurring billing period stated in the offer. The Plan renews automatically at the end of each billing period at the price then in force, unless you cancel it before the renewal date with the effect from the end of the current billing period. Cancellation does not entitle you to a refund for the current billing period (except withdrawal in Section 3.15.). The Allowance is added to your Balance upon clearance of each recurring payment. Where we offer a Plan with a billing period longer than one month, the Allowance is nevertheless added in equal monthly parts over that period, and any additional Credits stated in the offer for such a Plan are treated as Purchased Credits.
- Change of Plan. You may change your Plan to a higher or lower Plan at any time. The change takes effect immediately: your original Plan is cancelled and the new Plan begins with a new billing period on the date of the change. The price of the new Plan is charged in full, and the Allowance of the new Plan is added to your Balance upon clearance of that payment. No refund or pro rata credit is given for the unused part of the billing period of the original Plan. Credits already granted under the original Plan remain in your Balance and remain valid in accordance with Section 3.11(a), calculated by reference to the billing periods of the original Plan.
- Validity of Credits. Credits are valid for a limited period and lapse automatically on expiry, without compensation:
- Plan Credits. Each Allowance is valid only during the billing period for which it was granted; any part unused at the end of that billing period lapses. Upon cancellation of the Plan, the Allowance for the last paid billing period remains available until the end of that period.
- Purchased, Welcome and Bonus Credits. These Credits are valid for 12 months from the date of the most recent payment on your account relating to Q (a purchase of Credits or a payment for a Plan billing period). Each such payment extends the validity of your entire Balance of Purchased, Welcome and Bonus Credits to twelve months from the date of that payment.
- The Software displays your current Balance broken down by expiry date. We will notify you by email at least 30 days before Credits under paragraph (b) are due to expire.
- Order of consumption. Credits are consumed in the order of their expiry, the Credits expiring soonest being consumed first. Plan Credits are therefore consumed before Purchased, Welcome and Bonus Credits.
- Failed actions. If an action does not complete for reasons attributable to us or to our providers, the Credits consumed by that action are returned to your Balance. Credits are not returned for actions that complete but produce outputs you consider inaccurate, incomplete or otherwise unsatisfactory.
- Q User account. Your Plan and your Credits are linked to your User account for using Q, not to a particular Product. Your Balance may be used in any Product in which Q is available to you, and a Plan applies across all such Products. Some functionalities of Q may be available only in certain Products.
- Right of withdrawal (consumers). If you are a consumer from the EU or from a state whose law allows withdrawal from the contract, you may withdraw from the contract within 14 days of its conclusion without giving reasons. By purchasing Credits or a Plan you expressly request that we begin performance before the end of that period, and you acknowledge that your right of withdrawal lapses once we have fully performed, i.e. once all Credits granted under that contract have been consumed. If you withdraw, we will refund the price paid less the part corresponding to the Credits granted under that contract and consumed before withdrawal, calculated at the price per Credit paid under that contract; the unused Credits granted under that contract are removed from your Balance. If you are a consumer from a country whose law does not grant a right of withdrawal, this Section does not apply to you. You may withdraw by any unequivocal statement, by using the model withdrawal form in Annex 1, or by using the withdrawal function available in your account. We will confirm receipt of your withdrawal without undue delay on a durable medium.
- Termination, suspension and discontinuation of Q. Credits may be used only while these Q Terms and the Product Terms are in effect. Plan Credits may be used within their validity under Section 3.11(a), including after the Plan has been cancelled or changed. Purchased, Welcome and Bonus Credits remain available until the end of their validity period under Section 3.11(b) even if you cancel your Plan.
- Plan, Welcome and Bonus Credits are not refunded in money. Unused Purchased Credits lapse without compensation where you terminate the contract without cause or where we terminate it for your material breach. Where the contract ends for a reason on our side, we will refund the price you actually paid for your unused, unexpired Purchased Credits, whether you are a consumer or an entrepreneur. The contract ends for a reason on our side in any case other than termination by you without cause or termination by us for your material breach; this includes termination by us for convenience, discontinuation of Q, your termination following a change under Section 3.4 or 4.9, and, if you are a consumer, your termination following a modification of Q that adversely affects your access to or use of Q more than to a minor extent. Refunds following a change of the Conversion Rate are governed exclusively by Section 3.3.
- If we discontinue Q, we will announce it at least three months in advance. From the announcement we will not renew any Plan for a billing period ending after the discontinuation date and will stop selling Credits; all Credits remain usable until that date regardless of their expiry, and we will refund the unused part of any Plan period extending beyond it.
- This Section does not affect your right of withdrawal under Section 3.15 or your statutory rights in respect of defective performance.
- FINAL PROVISIONS
- Validity of the Q Terms. These Q Terms remain in effect for as long as Product Terms of at least one Product in which Q is available to you are in effect.
- You may terminate these Q Terms at any time by disabling Q in all Products or by notice to us. These Q Terms also terminate when the Product Terms of all Products in which Q is available to you have terminated.
- Governing law. This agreement will be governed by and construed and interpreted in accordance with the law of the Czech Republic with the exclusion of collision norms and the United Nations Convention on Contracts for the International Sale of Goods (CISG). This determination does not apply to consumers.
- The Company and the User hereby expressly agree that in the event of any dispute arising from the Agreement the courts of the Czech Republic shall be the courts competent to resolve such a dispute, specifically the general court of the Company. If you are a consumer based in the European Union, you may make a claim in the courts of the country where you reside.
- Alternative dispute resolution. If you are a consumer based in the European Union, you are entitled to request alternative dispute resolution at a respective ADR provider; for Czech based citizens this subject is the Czech Trade Inspection Authority (“Česká obchodní inspekce”), with an on-line form available at adr.coi.cz, e-mail [email protected], address Gorazdova 1969/24, 120 00 Nové Město, Prague, Czechia.
- Contact and complaints. You can contact us at [email protected]. If you are a consumer and wish to complain about Q, write to [email protected]; we will confirm receipt without undue delay and inform you of the outcome. The authority supervising consumer protection in the Czech Republic is the Czech Trade Inspection Authority (Česká obchodní inspekce), coi.gov.cz. Section 4.5 applies to out‑of‑court dispute resolution.
- Conclusion of the contract. You accept these Q Terms as provided in Section 1.3. These Q Terms form the framework for your use of Q and for each purchase you make. Each purchase of a Plan or of Credits is a separate contract governed by these Q Terms and concluded as set out below; the renewal of a Plan for a further billing period continues the same contract and does not create a new one. The contract is concluded in English, which is also the language in which we communicate with you. You conclude it by selecting a Plan or a quantity of Credits, entering the required details, reviewing the summary shown before the order button, and confirming the order, which obliges you to pay. Before confirming, you can return to the previous steps and correct any input errors. We store the concluded contract, including these Q Terms in the version applicable at the time, and make it available to you in your account; we also send you a confirmation on a durable medium without undue delay after the contract is concluded.
- Annex 1 (Model withdrawal form) forms part of these Q Terms.
- Changes to the Q Terms. These Q Terms may be changed unilaterally by us. We will notify you of this at least 15 days before the change. If you do not agree with the change, you may withdraw from the Q Terms effective as of the date the change takes effect.
Annex 1 — Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract. You may also withdraw by using the withdrawal function in your account, or by any other unequivocal statement.)
To: StrategyQuant s.r.o., Korunní 2569/108, Vinohrady, 101 00 Praha 10, Czech Republic, ID No. 04000498
E‑mail: [email protected]
I hereby give notice that I withdraw from my contract for the provision of the following service:
☐ Plan:……………………………………………………
☐ Credits: …………………………………………………
Order number: ………………………………………………
Date of order: ……………………………………………..
Name: ……………………………………………………..
Address: …………………………………………………..
E‑mail of your account: ……………………………………..
Date: ……………………………………………………..
Signature (only if this form is sent on paper): ………………