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Can not save and exit

4 replies

Suttisak Boonla

Subscriber, bbp_participant, customer, community, 3 replies.

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3 months ago #271190

Hi,
My SQx can not save and exit.

I wait more than 3 hours but not thing change.

Please advice me.
Suttisak.

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tomas262

Administrator, sq-ultimate, 684 replies.

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3 months ago #271319

Hello,

do you have enough hard drive free space at the moment you try to save the work? Please check and let us know

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Suttisak Boonla

Subscriber, bbp_participant, customer, community, 3 replies.

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3 months ago #271326

Yes I have 140GB free space.

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tomas262

Administrator, sq-ultimate, 684 replies.

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3 months ago #270291

Hello,

did it happen once only? Or anytime you try to save the larger amount of strategies?

Can you please navigate to the \user\log\StrategyQuant folder and send us the latest log files to support@strategyquant.com ?

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Suttisak Boonla

Subscriber, bbp_participant, customer, community, 3 replies.

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2 months ago #271391

It happen anytime to close program.

I sent  log file to support mail.

Thank you.

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