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Forums>StrategyQuant>Application Support>CSV Export incorrect with Dukascopy data

  • #259234 |
    Participant
    2 Posts

    Hi,

    When I export 1M CSV data its missing the start of the trading day. The periods are starting from 10pm UTC.  Sydney opens at 7am so youre missing data! It makes it really hard/impossible to use the software.

    AUDUSD 2010-01-10:

    20100108 20:59

    20100110 22:00 (9am Sydney) * WRONG!

     

    AUDUSD  2010-05-09:

    20100507 20:00

    20100509 22:00 (8am Sydney) * WRONG!

     

    I paid the lifetime fee. But cant use the product with these mistakes. Can you please fix it?

    #259266
    tomas262
    Administrator
    1826 Posts

    Hello,

    on working days there are 24 hours of data but on Friday AUDUSD market closes at 21:00 UTC and re-opens Sunday 21:00 UTC with Dukascopy

    #259280
    Participant
    2 Posts

    thank you so much!

     

    Luke

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