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Downloading data Error

4 replies

3 years ago #257845

Hi,

I have the pro version of Quant Data Manager

I am downloading the tick data from Dukascopy for the GBPJPY but when it gets about three quarters of the way through it stops and displays the word “Error !”.

I have attempted it three times now with the same result.

How can I find out what the error is”

Thanks,

John

3 years ago #257856

Hello,

the best if you send us the log from the folder QuantDataManager \ user \ log \ QuantDataManager to [email protected] … we will have to analyze it why the download stops like this

4 months ago #284408

install Eror. How do ? Help

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4 months ago #284426

perapol yodsing wrote:

install Eror. How do ? Help

you can download the entire QDM pack using this link https://api.strategyquant.com/downloads?code=qdmwin122 ..we will check the log

4 months ago #284598

We could not identify any issue on our side. If you have problems running QDM please let us know

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