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Loading Strategy for WFM

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tom

Customer, bbp_participant, community, 0 replies.

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6 years ago #201169

I am having issue loading a strategy for the Optimizer’s WFM. The file type comes up as WFA RESULTS insteady of as STRATEGIES. See attachment. I have strictly followed the steps in the video in StrategyLab: 14 Strategy filtering and WFM test. Changing the file type to ALL FILES makes the strategy visible but when I LOAD it and go through the steps in the video, running the WFA Matrix gives an error that it cannot run on only 1 set.

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tomas262

Administrator, sq-ultimate, 2 replies.

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6 years ago #201175

Hello,

to load a strategy to perform the WFO use the field as shown on the screenshot

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tom

Customer, bbp_participant, community, 0 replies.

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6 years ago #201182

Thanks. That did it. RESOLVED

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