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“non-retryable error: 133 – trade is disabled”

3 replies

Richard Brennan

Customer, bbp_participant, community, 25 replies.

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3 years ago #269568

Dear SQX team

When implementing SQX algos for Brent Crude CFDs (XBRUSD) live on Pepperstone using Mt4 via VPS I am running into this error.

XBRUSD trade could not be executed due to a “non-retryable error: 133 – trade is disabled” followed by a ‘retry attempts maxed at 10000(3)’

There is no problem relating to other EAs implemented on the Pepperstone live account.

I have attached the log file.

Please advise how to address this issue.

 

Regards

 

Rich

 

 

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Rich B

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tomas262

Administrator, sq-ultimate, 2 replies.

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3 years ago #269579

Hello,

there can be multiple reasons for this but it seems to be related specifically to that symbol XBRUSD.r. Check with your broker that the symbol hasn’t been disabled. They do this sometimes when they introduce a new symbols to replace old ones. A disabled symbol will still show up in MT4

Also note that trading hours (GMT+2) for XBRUSD are 03:00 – 23:59 (https://pepperstone.com/en-au/trading/trading-hours/) so orders send at 01:00 might not be accepted

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Richard Brennan

Customer, bbp_participant, community, 25 replies.

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3 years ago #269585

Thanks very much Tomas for your advice 🙂

Regards

 

Rich

Rich B

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hankeys

Customer, bbp_participant, community, sq-ultimate, 487 replies.

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3 years ago #269586

try to open some manual pending order – mostly its because this market is not tradable or you are outside trading hours – see the specs for that symbol

or another option is that your broker could disable the algotrading on your account

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