“non-retryable error: 133 – trade is disabled”
3 replies
Richard Brennan
3 years ago #269568
Dear SQX team
When implementing SQX algos for Brent Crude CFDs (XBRUSD) live on Pepperstone using Mt4 via VPS I am running into this error.
XBRUSD trade could not be executed due to a “non-retryable error: 133 – trade is disabled” followed by a ‘retry attempts maxed at 10000(3)’
There is no problem relating to other EAs implemented on the Pepperstone live account.
I have attached the log file.
Please advise how to address this issue.
Regards
Rich
Rich B
tomas262
3 years ago #269579
Hello,
there can be multiple reasons for this but it seems to be related specifically to that symbol XBRUSD.r. Check with your broker that the symbol hasn’t been disabled. They do this sometimes when they introduce a new symbols to replace old ones. A disabled symbol will still show up in MT4
Also note that trading hours (GMT+2) for XBRUSD are 03:00 – 23:59 (https://pepperstone.com/en-au/trading/trading-hours/) so orders send at 01:00 might not be accepted
Richard Brennan
3 years ago #269585
hankeys
3 years ago #269586
try to open some manual pending order – mostly its because this market is not tradable or you are outside trading hours – see the specs for that symbol
or another option is that your broker could disable the algotrading on your account
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