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Forums>StrategyQuant>General Discussion>“non-retryable error: 133 – trade is disabled”

  • #269568 |
    Customer
    19 Posts

    Dear SQX team

    When implementing SQX algos for Brent Crude CFDs (XBRUSD) live on Pepperstone using Mt4 via VPS I am running into this error.

    XBRUSD trade could not be executed due to a “non-retryable error: 133 – trade is disabled” followed by a ‘retry attempts maxed at 10000(3)’

    There is no problem relating to other EAs implemented on the Pepperstone live account.

    I have attached the log file.

    Please advise how to address this issue.

     

    Regards

     

    Rich

     

     

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    Rich B

    #269579
    tomas262
    Administrator
    1827 Posts

    Hello,

    there can be multiple reasons for this but it seems to be related specifically to that symbol XBRUSD.r. Check with your broker that the symbol hasn’t been disabled. They do this sometimes when they introduce a new symbols to replace old ones. A disabled symbol will still show up in MT4

    Also note that trading hours (GMT+2) for XBRUSD are 03:00 – 23:59 (https://pepperstone.com/en-au/trading/trading-hours/) so orders send at 01:00 might not be accepted

    #269585
    Customer
    19 Posts

    Thanks very much Tomas for your advice :-)

    Regards

     

    Rich

    Rich B

    #269586
    Customer
    797 Posts

    try to open some manual pending order – mostly its because this market is not tradable or you are outside trading hours – see the specs for that symbol

    or another option is that your broker could disable the algotrading on your account

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