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Software “failed to create a desktop short cut and not viewable”

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mike

Subscriber, bbp_participant, community, customer, 14 replies.

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3 years ago #258092

Tried installing StrategyQuant 127 on windows 10 yesterday on new PC.    Windows Auto install file will do its things and then kick back and error ” Failed to create a desktop shortcut.  Also notice the software is not visible under add and remove programs.     Any ideas?

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tomas262

Administrator, sq-ultimate, 2 replies.

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3 years ago #258095

Hello,

do you use the original desktop location installed with Win 10? In this case I am afraid you will need to create the shortcut manually. Navigate to the StrategyQuantX folder and create a shortcut of the StrategyQuantX file

StrategyQuantX will not be visible under “Add and remove” since it is not installed in a traditional way. SQX is simply downloaded and unzipped into the destination folder

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