EA analyser doesn’t open

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pyhrus

Subscriber, bbp_participant, community, 2 replies.

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9 years ago #113653

Hello ,

 

    I can’t install correctly either the 32 bits or 64 bits version 3  trial of EA Analyser in its default directory ( C:\EA… )  . At run time I get an “An internal error occured (error code 7 ) .
   Hencemore , I can’t uninstall EA Analyser with its default uninstal program ; I get the following error message “unable to create temopary file . Setup aborted. Error 5 : access denied .”

     I can’t neither run correctly the EA Analyser V4 Beta 64bit version ; at the opening , it begin to open ( start… )  , and  after one or two seconds , close . 

   I use Windows 7 – 64 bits –  with last JAVA update version ( 8.45)  ,and I have ran those EA Analyser trials versions  with  identical bugs with my two laptops.

  Can you help ?
 

 

 

P.S : Attached file is the Log file for the ‘EA Analyser V4 Beta 64bit ‘ aborted run

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Mark Fric

Administrator, sq-ultimate, 2 replies.

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9 years ago #130148

so you installed the program but then you get this error when you try to run it?

 

I don’t see any log file attached. could you attach the log file here or send it to our support email?

Mark
StrategyQuant architect

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