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  • #256953 |
    Customer
    87 Posts

    Hi,

    When I try to run SQX I get an error message. It says can not create a sure channel SSL/TLS ¿????

    I didn’t change anything and I’ve been working normally all these days long. What’s that?. Should I reinstall? I had quite a nices Custom processes I wouldn’t like to lose

    #256955
    Customer
    87 Posts

    I forgot to attach the error message.

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    #256959
    Customer
    87 Posts

    One thing I’ve checked right now is that if I execute the StrategyQuant_nocheck.exe, then I get to run SQ otherwise I couldn’t run the program because of the error

    #256961
    tomas262
    Administrator
    1204 Posts

    Hello Enric,

    if you can, please run StrategyQuantX.exe to reproduce the error and check the StrategyQuantX folder whether there is the InstallatorLog.txt file present. If you find it please attach or send to support@strategyquant.com so we can check what happens with developers

    #256967
    Customer
    87 Posts

    I’ll send you an email to the support address: I don’t find any file named InstallatorLog.txt. Maybe you meant install_log.dat?

    #256972
    tomas262
    Administrator
    1204 Posts

    Yes, that one. Thanks and sorry for the misinfo

    #256997
    Customer
    66 Posts

    HI Tomas

    Did my weekly PC re-boots today and am now experiencing exactly the same problem reported by Enric, on both my PCs. Never experienced this problem before. See attached screenshot of Error Message & copy of install_log.dat file. Please advise how to resolve asap.

    Thanks

    AC1962

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    #257010
    Participant
    3 Posts

    I am also experiencing the same thing on my machine.

    #257028
    Mark Fric
    Administrator
    1152 Posts

    this is most probably caused by an outdated version of StrategyQuantX.exe file, please download the latest version here: https://strategyquant.com/downloads/StrategyQuantX.exe

    Mark
    StrategyQuant architect

    #257030
    Participant
    3 Posts

    this is most probably caused by an outdated version of StrategyQuantX.exe file, please download the latest version here: https://strategyquant.com/downloads/StrategyQuantX.exe

     

    This new file is giving me 3 presumably false positive on virustotal. Its also about 7 times larger in size than what is currently installed in the sqx directory. Its probably fine though.

    #257043
    tomas262
    Administrator
    1204 Posts

    This is definitely false positive.

    The file size is the same though as I am checking now …

    #257048
    Customer
    87 Posts

    Hey. I’ve just checked it right now and it works to me! Thank you

    #257059
    Customer
    66 Posts

    Great! Problem solved. Though new .exe file is x7 larger than previously installed Build 126 .exe file.

    Thanks

    AC1962

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