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Error Message In StrategyQuant Analiser

5 replies

fazzer

Customer, bbp_participant, community, sq-ultimate, 0 replies.

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5 years ago #233589

I am using Analyser on two PCs one main license and one of the additional licenses on my laptop. I am now getting the error message on the laptop which has only been a recent problem. I have even uninstalled rebooted and reinstalled the QuantAnalyser but the error persists when loading up a statement produced by MT4. The main desktop PC works perfectly when replicating the process.

I am often away from home so I really need a working version on my laptop.

What is wrong please?

 

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tomas262

Administrator, sq-ultimate, 2 replies.

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5 years ago #233594

Hello,

please try to make a fresh install of QuantAnalyzer which might help you solve the issue. Let me know

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fazzer

Customer, bbp_participant, community, sq-ultimate, 0 replies.

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5 years ago #233595

Hi

Yes I have reinstalled with a fresh copy of SQA but the problem persists…same error.

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mabi

Customer, bbp_participant, community, 261 replies.

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5 years ago #233601

Install the java package at java.com might help. I had problems aswell 2 years ago and had to reinstall Java.

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fazzer

Customer, bbp_participant, community, sq-ultimate, 0 replies.

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5 years ago #233619

I have installed latest Java and rebooted same error

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tomas262

Administrator, sq-ultimate, 2 replies.

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5 years ago #233682

Hello,

have you installed QA outside the Program Files folder? If not please do so. Also you can attach log files from the /log folder placed in your QA installation directory

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